Effective Date: 01-01-2026
Welcome to 33acres (“we,” “our,” “us”).
33acres is a digital property listing and lead management platform designed for real estate agencies, agents, property owners, sellers, and buyers.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using 33acres, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
• Name
• Email address
• Phone number
• Business or agency name
• Login credentials
• Billing and transaction details
B. Property Listing Information
• Property details (price, location, size, description)
• Images and media files
• Legal or ownership information submitted by users
C. CRM & Lead Data
• Buyer or seller contact details entered by users
• Inquiry messages
• Deal tracking data
• Activity logs
D. Technical Information
• IP address
• Browser type
• Device information
• Cookies and usage data
For more information about cookies, please review our Cookie Policy.
2. How We Use Your Information
We use collected information to:
• Create and manage user accounts
• Publish and manage property listings
• Provide CRM and lead management features
• Process listing payments (₹99 per standard listing or ₹499 for a featured listing)
• Communicate service updates
• Improve platform performance and security
• Prevent fraud and misuse
We do not sell personal user data to third parties.
3. Property & User-Submitted Content
All property information, descriptions, pricing, and documents are submitted by respective users.
33acres:
• Does not verify legal ownership of properties
• Is not responsible for incorrect or misleading information
• Does not participate in negotiations or transactions
Users are fully responsible for the accuracy and legality of uploaded content.
For more details about user responsibilities, please review our Terms and Conditions.
4. Data Sharing & Disclosure
We may share information:
• With service providers (hosting, payment processing, analytics)
• If required by law or legal process
• To enforce our Terms and Conditions
• To protect platform security and user safety
We do not share CRM lead data with third parties for marketing purposes.
5. Data Security
We implement reasonable technical and administrative safeguards to protect user information.
However:
• Users are responsible for maintaining account password confidentiality
• We cannot guarantee absolute security of internet transmissions
• Misuse of CRM data may result in account suspension
Users must comply with applicable Indian data protection laws when uploading client information.
6. Cookies & Tracking Technologies
We may use cookies to:
• Maintain login sessions
• Improve user experience
• Analyze website traffic
• Monitor platform performance
Users may disable cookies through browser settings, though some features may not function properly.
For full details, please review our Cookie Policy.
7. Payment Information
Payments for listings are processed through secure third-party payment gateways.
33acres does not store full credit or debit card information on its servers.
For payment terms, please review our Refund and Cancellation Policy.
8. User Rights
Users may:
• Access and update their account information
• Request deletion of their account
• Request correction of inaccurate data
Account deletion may not remove public listings already indexed by search engines.
9. Data Retention
We retain information:
• As long as the account remains active
• As required for legal, tax, or compliance purposes
• For dispute resolution and fraud prevention
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
11. Children’s Privacy
33acres is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
12. Policy Updates
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the platform constitutes acceptance of the revised policy.
13. Contact Information
For privacy-related concerns, questions, or data requests, please contact:
Email: 33acres.in@gmail.com
You may also reach us through our Contact Us page.
